Equipment after-sales data monitoring method, device and system and after-sales monitoring system of air conditioner

The invention relates to an equipment after-sales data monitoring method, device and system and an after-sales monitoring system of an air conditioner, and the method comprises the steps: obtaining after-sales collection data stored in an application server, acquiring after-sales collection data from after-sale information and uploading the data to the application server for storage; analyzing and processing the after-sales collection data according to preset classification attributes to obtain after-sales classification data; and pushing the data according to the after-sales classificationdata; analyzing and processing the after-sales acquired data of equipment according to the classification attributes; acquiring after-sales classification data and pushing data. After-sales related conditions of the equipment can be pushed to a user, acquisition and analysis processing of after-sales big data of the equipment can be supported, the method is rapid and reliable, data omission or confusion caused by manual rec