Resource replacement method, device and system and computer readable storage medium

The invention relates to a resource replacement method, a resource replacement device, a resource replacement system and a computer readable storage medium. The resource replacement method comprises the following steps: controlling voice acquisition equipment to receive voice instructions of a plurality of users including an account user and a non-account user; analyzing the received voice instruction, and in response to the fact that the voice instruction is a resource replacement instruction, determining whether a sending user of the resource replacement instruction is an account user or not; and in response to the fact that the sending user of the resource replacement instruction is the account user, indicating the account user to perform resource replacement processing. By using the resource replacement method provided by the invention, the voice acquisition equipment is controlled to receive the voice instructions of the plurality of users, so that the instruction sending user with the resource replaceme