Product traceability and after-sales service system based on internet identification technology

The invention discloses a product traceability and after-sales service system based on the Internet identification technology, and belongs to the technical field of Internet identifications, and the system comprises an industrial Internet identification analysis basic platform, an after-sales service management system, and a mobile terminal. The industrial Internet identifier analysis basic platform is in bidirectional connection with the mobile terminal through a wireless network and is used for analyzing the product unique identification code information uploaded by the mobile terminal. Themobile terminal is used for providing product traceability and after-sales service for a user, and information output by the mobile terminal is transmitted to the background management system througha wireless network. According to the invention, through the industrial Internet identifier analysis basic platform, the after-sales service management system and the mobile terminal, after-sales problems can be rapidly process