User removal processing method and device in chat room

The embodiment of the invention discloses a user removal processing method and device in a chat room, and the method comprises the steps: obtaining the removal request frequency of a target user if aremoval request of the target user in the chat room is received; if it is judged that the removal request frequency is larger than a threshold value, removing the target user from the chat room, wherein the removal request is initiated by users except a manager in the chat room. According to the embodiment of the invention, the threshold value of the removal request frequency is set; when the removal request frequency of the target user is greater than a threshold value, removing the target user from the chat room; whether a manager in a chat room is online or not is judged; users who have improper speech can be removed from the room, management of the chat room is further perfected, personal willingness and rights of common users are maintained, the common users are endowed with autonomous selection rights, meanw