User service expansion information interaction system

The invention discloses a user service expansion information interaction system, and relates to the field of power consumer electricity handling service. At present, the power application service is mainly accepted by an online APP, the power utilization relates to a large number of professional ter...

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Hauptverfasser: GUO WENTING, CHEN YUJIA, ZHOU XIANFU, ZHOU XIANG, QIU WEIHAO, WANG RONGGEN, ZHU KAIXI, YE ZIQIANG, CAI QIHONG, ZHANG YUQIAN, XU JING, FENG LONGJUN, PENG SHUANGWU, HOU SUYING, LI YING, TAN YI, XU XIAOHUI, LAI XINYI, GU QIONGYU
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention discloses a user service expansion information interaction system, and relates to the field of power consumer electricity handling service. At present, the power application service is mainly accepted by an online APP, the power utilization relates to a large number of professional terms, and the difficulty of completing the power application by the user is large; the communication in the power handling process is mainly realized through telephone or field communication, so that the communication efficiency is low; moreover, no work mark is left in the existing handling channel,so that the work traceability and evidence presentation during later disputes are inconvenient. In the system, a user and a client manager can apply for electricity through respective clients via a user service expansion information interaction platform to perform communication and interaction, and the system platform comprises a panoramic display module, an interaction service module, a work stand module, a message manag