Risk control method and device utilizing verbal skill intelligent recommendation

The invention discloses a risk control method and device utilizing verbal skill intelligent recommendation, and the method comprises the steps: building a verbal skill model and a risk model, whereinthe verbal skill model is used for generating a verbal skill scene according to the demands; acquiring risk event information; acquiring risk information related to a current event based on the risk event information and the risk model, and intelligently recommending and generating an electric nuclear verbal skill by using the verbal skill model and the risk model; performing telephone auditing byusing the electric nuclear technology and acquiring service acquisition information; and based on the service acquisition information and the related risk information, recommending the risk event decision result by using a decision model. According to the user portraits generated according to different user qualification information, the standardized recommendation verbal skill is formed, the effects in the aspects of ele