Automatic response method and system for loan application

The embodiment of the invention provides an automatic response method and system for loan application, and relates to the technical field of terminals. The method comprises the following steps: extracting a question from the received message; analyzing the question to obtain a current loan problem; according to the current loan question, conducting retrieval according to the priorities of the multiple data sources in the multiple data sources, the data source with the highest priority serving as a learning database, obtaining data in the learning database by learning correct answers, and extracting or selecting correct answers from the retrieval result and output. The accuracy of question answering can be improved, and the possibility of no answer output can be reduced. 本申请实施例提供一种用于贷款应用的自动应答方法及系统，涉及终端技术领域，其中方法包括：在接收到的消息中提取问句，分析问句得到当前贷款问题，根据当前贷款问题，在多个数据源中，按照多个数据源的优先级进行检索，其中，最高优先级的数据源为学习数据库，学习数据库中的数据为通过学习正确答案得到，从检索结果中抽取或选择正确的答案并输出答案。本申请可提高问答的准确性，还可以降低无答案输出的可能性。