User intention identification method and device

The embodiment of the invention is applicable to the technical field of information, and provides a user intention identification method and device, and the method comprises the steps: receiving textinformation sent by a client; carrying out word segmentation on the text information to obtain a segmented word list, the segmented word list comprising a plurality of words to be identified; traversing each word in the word segmentation list, and identifying a plurality of keywords in the word; obtaining service commands and parameters matched with the plurality of keywords; and feeding back theservice command and the parameter to the client to indicate the client to perform service processing according to the service command and the parameter, thereby effectively solving the problems of lowspeech semantic recognition speed, low efficiency and poor accuracy in the prior art. 本发明实施例适用于信息技术领域，提供了一种用户意图的识别方法和装置，所述方法包括：接收客户端发送的文本信息；对所述文本信息进行分词，获得分词词语列表，所述分词词语列表中包括多个待识别的词语；遍历所述分词词语列表中的各个词语，识别所述词语中的多个关键词；获取与所述多个关键词相匹配的