An intelligent questionnaire pushing method and system

The invention discloses an intelligent questionnaire pushing method and system, and provides the intelligent questionnaire pushing method and system, and the method comprises the following steps: collecting feedback information of a user on a platform; Matching the feedback information with first di...

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Bibliographische Detailangaben
Hauptverfasser: ZHANG KAIXIN, XU XIAOCHU, YANG SHUAI, WANG YUXIANG
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention discloses an intelligent questionnaire pushing method and system, and provides the intelligent questionnaire pushing method and system, and the method comprises the following steps: collecting feedback information of a user on a platform; Matching the feedback information with first dimension information in a dimension database; Outputting a plurality of first dimension problems associated with the first dimension information; Generating questionnaires, and pushing the questionnaires to the user. The push method can automatically send customized questionnaires to the user according to some operation errors collected by the user, viewing of the problem explanation, and the problem of active feedback, and timely acquire the problems faced by the user and the user experience, thereby further clarifying the user's current use needs, questions or experience, so as to provide timely corresponding services, to avoid negative emotions, thereby improving the user experience on theplatform. 本发明公开了一种智能问卷推送