POLICY AUTHORING FOR TASK STATE TRACKING DURING DIALOGUE

Conversational understanding systems allow users to conversationally interface with a computing device. In examples, a query may be received that includes a request for execution of a task. A data exchange task definition may be accessed. The data exchange task definition assists a conversational un...

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Hauptverfasser: CROOK PAUL, ROCHETTE ALEXANDRE, ROBICHAUD JEAN-PHILIPPE, MARIN MARIUS ALEXANDRU, RADOSTEV VASILIY, KHAN OMAR ZIA, AGARWAL VIPUL, SARIKAYA RUHI
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:Conversational understanding systems allow users to conversationally interface with a computing device. In examples, a query may be received that includes a request for execution of a task. A data exchange task definition may be accessed. The data exchange task definition assists a conversational understanding system in managing task state tracking for information needed for task execution. Usingthe data exchange task definition, a per-turn policy for interacting with the user computing device is generated based on the state of a dialogue with a computing device and an evaluation of a processflow chart provided by a task owner resource. The task owner resource may be independent from the conversational understanding system. A response to the query may be generated and output based on theper-turn policy. In examples, the per-turn policy is used to generate one or more responses during a dialogue with a user via a computing device. 会话理解系统允许用户与计算设备进行对话交互。在示例中,可以接收包括针对任务的执行的请求的查询。可以访问数据交换任务定义。数据交换任务定义在管理针对任务执行所需要