Scheme feedback method, apparatus, computer device and storage medium

The embodiment of the invention discloses a scheme feedback method, apparatus, a computer device and a storage medium, comprising the following steps: obtaining a feedback request sent by a client end, wherein the feedback request comprises problem information; finding a voice scheme for solving a problem in the problem information according to the feedback request; sending the voice scheme to theclient. The voice solution to the problem is searched based on the feedback request and the voice solution is sent to the client. By adopting the voice scheme, the user can obtain the scheme needed to know directly, which saves the user's time and improves the convenience. 本发明实施例公开了种方案反馈方法、装置、计算机设备及存储介质，包括下述步骤：获取客户端发送的反馈请求，所述反馈请求包括问题信息；根据所述反馈请求查找解决所述问题信息中的问题的语音方案；将所述语音方案发送至所述客户端。根据反馈请求查找解决问题的语音方案，以及将语音方案发送给客户端。通过采用语音方案可以方便用户直接获取所需了解的方案，节省了用户的时间，提高了便捷性。