DEVICE AND METHOD TO MANAGE BOOKING OF APPOINTMENTS

The invention relates to a device for managing the booking of appointments for a service, said device comprising a data-processing unit having a memory arranged to store data comprising, for each person, a parameter indicating a rate at which the person in question did not attend appointments; said data-processing unit comprising a generator arranged to determine, for each person on the basis of the parameter thereof, a probability that the person will not attend the appointment that the person wishes to make; said data-processing unit comprising a coupling member arranged to couple an actionwith the appointment on the basis of the parameter assigned to the person; and said coupling member comprising a memory arranged to store, for each couple formed each time by one of the actions and one of the parameters, a value indicating the reduction of the probability that the person in question, following the action in question, will not attend a future appointment. 种用于管理针对服务的预约的登记的设备，该设备包括数据处理单元，其具有其中存储包括指示涉事人在预约时不出