MESSAGING SYSTEM FOR ORGANIZATIONS

The subject of the invention relates to a messaging system for organizations. The messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a...

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Hauptverfasser: MARUSCO AUSTIN, ROCHETTE TOMMY, POLLACK DANIEL B, LOPATIN SCOTT, ZAMWAR ANIKET, LOH ROBERT Y, LOBO PHILOMENA, KUMAR MITHILESH, PEREMATKO ALEXANDRE, THIRUMALAI GOKUL, CIRCOSTA NICHOLAS J, RITCHIE GRANT
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The subject of the invention relates to a messaging system for organizations. The messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device. 本发明题为"针对组织的即时消息系统"。在个实施方案中,即时消息系统可针对多个组织(例如企业)建立即时消息账户以允许所述组织的客户或用户在客户与组织之间进行双向即时消息会话。所述即时消息系统可以使用