Method and equipment for creating user icon based on active chat

The embodiment of the invention discloses a method and equipment for creating a user icon based on an active chat and relates to the field of artificial intelligence. Through the method and the equipment, the problem that a long time is spent on collecting the user icon can be relieved. The method comprises the steps that the intention of chat content input by a user is recognized; when it is queried that the intention of the chat content is associated with information needing to be collected, verbal trick content is sent to a user terminal, and the verbal trick content displayed on the user terminal corresponds to a question in a question bank; and answer content input by the user is utilized to acquire an answer, and the user icon is updated according to the acquired answer. The method and the equipment are suitable for creating the user icon based on the active chat. 本发明实施例公开了种基于主动聊天构建用户画像的方法及设备，涉及人工智能领域，能够缓减采集用户画像花费时间较长的问题。本发明包括：识别用户输入的聊天内容的意图；当查询到所述聊天内容的意图属于需要收集的信息关联的意图时，向用户终端发送话术内容，所述用户终端所展示的话术内容对应问题库中的