Method and apparatus for analyzing business exception

The embodiments of the present invention disclose a method and an apparatus for analyzing a business exception, which relate to the technical field of the Internet and can reduce the labor cost in business exception handling. The method includes: extracting page display data from a product details page, obtaining a sales status according to the page display data, generating a inventory status according to acquired inventory data, matching the sales status with the inventory status, obtaining a matching result which includes the difference content between the sales status and the inventory status, and according to the matching result, outputting difference reasons to a display interface, where the difference reasons include at least one of a reason of temporary non-sale and a reason of outof stock. The method and the apparatus are applicable to the investigation of the consistency between the product details and the inventory status. 本发明实施例公开了种分析业务异常的方法及装置，涉及互联网技术领域，能够降低业务异常处理中的人工成本。本发明包括：从商品详情页提取页面展示数据，并根据所述页