TECHNIQUES FOR AUTOMATED DETERMINATION OF FORM RESPONSES

Techniques for automated determination of form responses are described. In one embodiment, a commerce intermediary server may be operative to receive a messaging package from a messaging endpoint at amessaging service; perform a natural language processing of the messaging package to determine a response message predicted to correspond to the messaging package; determine an administrator accountassigned to respond to the messaging package; and transmit a form response package to an administrator messaging endpoint for the administrator account, the form response package comprising the response message. Other embodiments are described and claimed. 描述了用于形式响应的自动确定的技术。在个实施例中，商业中介服务器能操作以在消息传递服务处从消息传递端点接收消息传递包；执行消息传递包的自然语言处理以确定经预测以对应于消息传递包的响应消息；确定经分配以响应于消息传递包的管理员帐户；以及将形式响应包传送给管理员帐户的管理员消息传递端点，该形式响应包包括响应消息。描述和要求保护其他实施例。