Smart service platform based on standardized control of service process

The invention discloses a smart service platform based on standardized control of a service process. The smart service platform comprises service transaction, service standard and service data link, wherein the service transaction comprises a task unit, an assigning unit, a crowdsourcing unit and a service evaluation unit; the service standard comprises a national standard unit and a customization unit; the service data link comprises a service process real-time monitoring unit, a service quality control unit, a safety production guarantee unit and a service data share unit. With adoption of the smart service platform, the service process is standardized, service quality and efficiency are improved effectively, talent training can be performed rapidly, and resource waste is reduced. 本发明公开种基于服务过程标准化管控的智慧服务平台，包括服务交易、服务标准和服务数据链，所述服务交易包括任务单元、指派单元、众包单元和服务评价单元；所述服务标准包括国标单元和定制单元；所述服务数据链包括服务过程实时监控单元、服务质量管控单元、安全生产保障单元和服务数据共享单元。本发明将服务过程进行标准化，有效提高了服务质量及效率，同时能快速对人才进行培养，减少资源的浪费。