Hotel self-service method and device

The invention provides a hotel self-service method and device applied to servers capable of communicating with hotel management platforms and user terminals. A hotel unit refers to a guest room, a parking lot or a restaurant of a hotel. The method comprises steps of receiving a first request sent by a user terminal, and obtaining data information of each hotel unit of a type corresponding to the first request from a hotel management platform; displaying panorama information and identity information of the hotel units of the type; receiving a second request sent by the user terminal, and selecting a hotel unit corresponding to the second request from the hotel units of the type; obtaining payment information and booking information input by a user, and labeling the hotel unit corresponding to the second request in the hotel units of the type as a target unit; and sending the payment information, the booking information and the identity information of the selected target unit to the hotel management platform, a