Customer power failure information analysis method and apparatus

The invention discloses a customer power failure information analysis method. The method comprises the steps of obtaining all power failure events to obtain an overall power failure event pool, and metering actual power failure information acquired by an automated terminal; judging whether the power failure event in the power failure event pool is matched with the actual power failure information according to a matching rule or not, and if yes, generating final power failure time according to a corresponding matching object; and if not, performing error analysis on a corresponding non matching object to generate the final power failure time. According to the method, objects are matched according to the matching rule in the process, so that manual input is reduced, the accuracy is improved, and more convenient management control services are provided for power supply enterprises. In addition, the invention discloses a customer power failure information analysis apparatus. 本发明公开了种客户停电信息的分析方法，包括：获取全部停电事件以得到总体停电事