System architecture for online-offline service platform
The invention discloses a system architecture for an online-offline service platform A user submits a service request and electronic data for handing the service through an application platform; an offline operation service center uniformly accepts, performs data exchange with a marketing business s...
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| creator | HUANG LOU CHEN JIANHUA GU ZHAOMING LIU LAN NI HUIZHONG WU ZHIWEI KANG XIAOYAN ZHANG JIN SANG YONGDONG DONG WEIYI HU ZHIWEI LU ZHONGLEI |
| description | The invention discloses a system architecture for an online-offline service platform A user submits a service request and electronic data for handing the service through an application platform; an offline operation service center uniformly accepts, performs data exchange with a marketing business system data of an intranet, reviews the electronic data through a review scheduling module, and indicates a service handling module or an attribution business outlet to perform service process processing; tracking and maintenance are performed on key nodes through a service tracking module and a feedback on the progress condition is returned to the user; the service tracking module also transmits an original copy of sending data to the operation service center to perform checking notification or transmits carrying data to a checking operation business outlet to perform checking and notification. The system architecture for the online-offline service platform combines an online service handing mode and an offline ser |
| format | Patent |
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| language | chi ; eng |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | System architecture for online-offline service platform |
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