Customer information management system and method

The present invention discloses a client information management method, which comprises the following steps of sending a management request to an access server from a terminal; determining the category of the management request by means of the access server and sending the management request to a corresponding service server; responding to the management request by the service server; returning a corresponding result of the service server in response to the management request to the access server; and forwarding the response result to the terminal by the access server. According to the technical scheme of the invention, based on the preset method, the client information can be managed by various service servers. Therefore, the mobile management and the real-time sharing of the client information are realized. The invention also discloses a client information management system. 本发明公开种客户信息管理方法，其包括以下步骤：终端向接入服务器发送管理请求；接入服务器判断该管理请求的类别，并将该管理请求发送给对应的业务服务器；业务服务器响应该管理请求；业务服务器将响应该管理请求的相应结果返回给接入服务器；接入服务器将响应结果转发给终端。本发明把客