ACCOUNT-RECOVERY TECHNIQUE

The invention relates to an account-recovery technique. Embodiments of a computer system, a method, and a computer-program product (e.g., software) for use with the computer system are described. These embodiments may be used to evaluate a user request to regain control of an online account. For exa...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	CATHCART ROBERT WILLIAM, MIDDLEKAUFF STEPHEN P, BOGART COLIN M, WILSON DIANA D, SCHWEITZ MATTHEW J, BRONESKY JESSICA S, BACHAND ALBERT, WALLACE LAURA M, MARTINEZ JOSE L FERNANDEZ
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	The invention relates to an account-recovery technique. Embodiments of a computer system, a method, and a computer-program product (e.g., software) for use with the computer system are described. These embodiments may be used to evaluate a user request to regain control of an online account. For example, the user request may be submitted online using a web page, and may include information that establishes the user's identity or that substantiates that the user is the owner of the online account, such as a history of recent activities associated with the online account. This information may be evaluated by comparing it to stored information associated with the online account, such as a stored history of recent activities or one or more locations of a registered user when the registered user previously accessed the online account. After evaluating the user request, remedial action may be performed.