IVR-based method for implementing voice message leaving function of mobile phones
The invention relates to an IVR-based method for implementing the voice message leaving function of mobile phones. The method comprises the steps that firstly, the mobile phone of a calling party uploads voice data to a service server and requests a voice call from the service server; after the serv...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The invention relates to an IVR-based method for implementing the voice message leaving function of mobile phones. The method comprises the steps that firstly, the mobile phone of a calling party uploads voice data to a service server and requests a voice call from the service server; after the service server receives the request of the mobile phone of the calling party, request operation is recorded in a database of the service server, and a voice call interface is called to send the voice call request to a call center IVR server; the call center IVR server asynchronously executes a call function so as to call the mobile phone of a called party; after the call is finished, the call center IVR server calls a call result state back to the service server, and the call result state is sent to the mobile phone of the calling party by the service server. According to the method, an IVR platform is indirectly used for the mobile phones, and the service extension function of voice message leaving is implemented; the |
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