Management of roadside service requests

Management of roadside service requests

A method of handling a service request for roadside assistance of a vehicle needing service is disclosed. In one aspect, the method comprises the steps of authorizing a user; receiving data through the internet representing a service request from the user; receiving data through the internet represe...

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Hauptverfasser: MARR CARY DUANE, SUTFIN ROY B
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
WIRELESS COMMUNICATIONS NETWORKS
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creator MARR CARY DUANE
SUTFIN ROY B
description A method of handling a service request for roadside assistance of a vehicle needing service is disclosed. In one aspect, the method comprises the steps of authorizing a user; receiving data through the internet representing a service request from the user; receiving data through the internet representing a physical location of a vehicle needing service; and associating the location data with the service request data in order to carry out the service request. In an other aspect, the method comprises the steps of sending data to a mobile communications device representing the web address, wherein the mobile communications device is disposed at the same physical location as the vehicle needing service; responding to the mobile communications device accessing the web address by requesting location data from the mobile communications device; receiving data through the internet representing a physical location of the vehicle needing service; and associating the location data with the service request data.
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In an other aspect, the method comprises the steps of sending data to a mobile communications device representing the web address, wherein the mobile communications device is disposed at the same physical location as the vehicle needing service; responding to the mobile communications device accessing the web address by requesting location data from the mobile communications device; receiving data through the internet representing a physical location of the vehicle needing service; and associating the location data with the service request data.</description><language>eng</language><subject>ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRICITY ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION ; WIRELESS COMMUNICATIONS NETWORKS</subject><creationdate>2015</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20150520&amp;DB=EPODOC&amp;CC=CN&amp;NR=102624868B$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20150520&amp;DB=EPODOC&amp;CC=CN&amp;NR=102624868B$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>MARR CARY DUANE</creatorcontrib><creatorcontrib>SUTFIN ROY B</creatorcontrib><title>Management of roadside service requests</title><description>A method of handling a service request for roadside assistance of a vehicle needing service is disclosed. 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subjects ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
WIRELESS COMMUNICATIONS NETWORKS
title Management of roadside service requests
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