Management of roadside service requests

A method of handling a service request for roadside assistance of a vehicle needing service is disclosed. In one aspect, the method comprises the steps of authorizing a user; receiving data through the internet representing a service request from the user; receiving data through the internet representing a physical location of a vehicle needing service; and associating the location data with the service request data in order to carry out the service request. In an other aspect, the method comprises the steps of sending data to a mobile communications device representing the web address, wherein the mobile communications device is disposed at the same physical location as the vehicle needing service; responding to the mobile communications device accessing the web address by requesting location data from the mobile communications device; receiving data through the internet representing a physical location of the vehicle needing service; and associating the location data with the service request data.