MULTI-CHANNEL MESSAGING SYSTEM

A computer-implemented method is disclosed. The method includes: detecting a trigger condition associated with a data record based on monitoring data record operations in connection with the data record; in response to detecting the trigger condition, generating a first message object for the data r...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CHOW, ARTHUR CARROLL, MOON, TAE GYUN, D'AGOSTINO, DINO PAUL, MATHEW, SANGEETA, BRAZIUNAS, DARIUS
Format: Patent
Sprache:eng ; fre
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Beschreibung
Zusammenfassung:A computer-implemented method is disclosed. The method includes: detecting a trigger condition associated with a data record based on monitoring data record operations in connection with the data record; in response to detecting the trigger condition, generating a first message object for the data record, the first message object being associated with at least one compatible access channel and one or more defined rules for evaluating the first message object prior to delivery of the first message object to a recipient entity; storing the first message object in a memory, the first message object being stored in association with a first set of one or more message objects for the data record, wherein the first set defines an order for the one or more message objects; detecting a data record operation via a first access channel; retrieving, from the memory, at least one message object of the first set that is associated with the first access channel; and causing the at least one message object to be delivered to the recipient entity via the first access channel.