AUTOMATED VOICE ASSISTANT PERSONALITY SELECTOR

Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virt...

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Hauptverfasser: MILLER, RYAN BENJAMIN, RHODRIQUEZ, WAIRNOLA MARRIA, MCGINN, KATHLEEN E, HANSEN, GREGORY JOHN, BRICKLIN, NATHAN CRAIG, KALABOUKIS, CHRIS THEODORE, KHAN, ADNAN
Format: Patent
Sprache:eng ; fre
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Zusammenfassung:Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virtual assistant selected based on the task. A task completion checkpoint may be determined for the task. It may be identified that the task completion checkpoint has not been reached. A personality profile of the user may be compared to personality data of a set of voice-enabled virtual assistant profiles corresponding to respective members of a set of available voice personalities for the voice-enabled virtual assistant. An escalation personality may be selected for the voice-enabled virtual assistant based the comparison and the task. Commands for facilitating user completion of the task may be transmitted via the voice-enabled virtual assistant using the selected escalation personality.