CALL INTERCEPT METHODS, SUCH AS FOR CUSTOMER SELF-SUPPORT ON A MOBILE DEVICE

A method for providing assistance to a wireless user device coupled to a network. Such method comprises intercepting a request for assistance at the wireless user device without a voice connection being completed with a recipient; locally performing at least one task on the wireless user device whic...

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Bibliographische Detailangaben
Hauptverfasser: ROUNDTREE, BRIAN, RUSH, KELDON, ALLAN, KEVIN, BEINIKIS, LINDA
Format: Patent
Sprache:eng ; fre
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