UTILIZING MULTIPLE COMMUNICATIONS METHODS TO AID AN EMERGENCY CALLER

UTILIZING MULTIPLE COMMUNICATIONS METHODS TO AID AN EMERGENCY CALLER

A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SERRA, MATTHEW A, MARCEAU, BRETT WILFRED
Format: Patent
Sprache:eng ; fre
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
WIRELESS COMMUNICATIONS NETWORKS
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Beschreibung
Zusammenfassung:A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the communications network, information characterizing more than one mode of communicating with the user; and initiating communication with the user via a second mode of communicating, the second mode of communicating included in the more than one mode of communicating with the user.