ENTERPRISE WIDE SYSTEM AND METHODS FOR CONFIGURING, DIAGNOSING, AND UPDATING APPLIANCES

A system and methods to provide appliance field support personnel with a tool that, together with proper interface modules, simplifies the execution of diagnostic procedures and provides an easy way to configure, reconfigure, or update electronic boards in the home on a client side of an enterprise...

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Bibliographische Detailangaben
Hauptverfasser:	DAL BELLO, GIOVANNI, FABBRO, EDI, FRASSON, VALDINEI, NIESSEN, WILHELM, RAGOGNA, MARCO, DIODATO, CLAUDIO
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	CALCULATING COMPUTING CONTROL OR REGULATING SYSTEMS IN GENERAL CONTROLLING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES FUNCTIONAL ELEMENTS OF SUCH SYSTEMS MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS PHYSICS REGULATING SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system and methods to provide appliance field support personnel with a tool that, together with proper interface modules, simplifies the execution of diagnostic procedures and provides an easy way to configure, reconfigure, or update electronic boards in the home on a client side of an enterprise wide system. The electronic boards serve as electronic controllers in the appliances and are programmable generic service boards. With such a system, it is possible to update and re-configure electronic boards and interact directly with an electronic controller of an appliance while an appliance is operating. Software, configuration data, and control data are downloaded from a server-side configuration of the enterprise wide system to update the electronic boards.