METHOD AND APPARATUS FOR MANAGING A CALL

According to embodiments described in the specification, a method and apparatus for managing a call to a user associated with a destination communications devic e, the call initiated by a caller at an originating communications device, is described. An indication of the call is received, the indicat...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: MACISAAC, BRIAN JOSEPH
Format: Patent
Sprache:eng ; fre
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:According to embodiments described in the specification, a method and apparatus for managing a call to a user associated with a destination communications devic e, the call initiated by a caller at an originating communications device, is described. An indication of the call is received, the indication of the call comprising data associat ed with the user. A state of the user is determined by processing the data associated with the user and consulting a record of the state of the user. The call is parked if the stat e of the user comprises a delayed answer state, the delayed answer state comprising the us er being available to receive the call, but requiring additional time to retrieve the call using the destination communications device, and a notification of the call is trigger ed at the destination communications device by transmitting a signal to the address of the communications device.