DATA ANALYSIS USING GRAPHICAL VISUALIZATION

Methods and systems are provided for creating interactive graphical representations (e.g., interactive radial graphs) of operational data in order to enhance root cause analysis and other forms of operational analysis. Graphical nodes represent potential sources of operational variations. Graphical...

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Bibliographische Detailangaben
Hauptverfasser:	VALLIER, WILLIAM E, BODART, ANDREW J
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	Methods and systems are provided for creating interactive graphical representations (e.g., interactive radial graphs) of operational data in order to enhance root cause analysis and other forms of operational analysis. Graphical nodes represent potential sources of operational variations. Graphical edges linking nodes represent relationships among the potential sources. Graphs may be useful in assessing inefficiencies in call center operations, manufacturing processes, and other processes.