METHOD OF AND SYSTEM FOR TELECOMMUNICATION MANAGEMENT

The present invention relates to telecommunication systems and more specifically, to a method of and system for managing and routing calls and/or data between various devices. The invention includes a method of routing real-time communications including the steps of: obtaining rule preferences from...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	DUFRESNE, YANICK, JEFFERSON, TODD, HACKSTON, ANDREW, SAUNDERS, ALEC, TOMCZAK, NOAM DAVID, THAW, HOWARD H
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Beschreibung
Zusammenfassung:	The present invention relates to telecommunication systems and more specifically, to a method of and system for managing and routing calls and/or data between various devices. The invention includes a method of routing real-time communications including the steps of: obtaining rule preferences from a user, and responding to the receipt of a communication by determining the current contextual state of the user. The method then determines how to route the communication with respect to the current contextual state of the User and the User's rules, and routes the communication in accordance wi th that determination.