SYSTEM, METHOD, AND ARTICLE OF MANUFACTURE FOR LOCATING AND COMMUNICATING WITH A PATRON AT A HOSPITALITY FACILITY

SYSTEM, METHOD, AND ARTICLE OF MANUFACTURE FOR LOCATING AND COMMUNICATING WITH A PATRON AT A HOSPITALITY FACILITY

A system, method, and article of manufacture for locating or communicating with a patron at a hospitality facility includes a server and a plurality of client terminals. The server may receive, from one of the plurality of client terminals, a patron identifier identifying a patron and a location ide...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: ANGELL, ROBERT C, LAVOIE, JAMES R, RIOLO, FRANK J, HALBRITTER, ARTHUR R, SANTINI, JOHN A., JR
Format: Patent
Sprache:eng ; fre
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:A system, method, and article of manufacture for locating or communicating with a patron at a hospitality facility includes a server and a plurality of client terminals. The server may receive, from one of the plurality of client terminals, a patron identifier identifying a patron and a location identifier identifying a location in the hospitality facility and storing the location identifier in an account corresponding to the patron identified by the patron identifier. A patron, using a client terminal may send a request for the location of a particular patron to the server. The server retrieves, from an account corresponding to the particular patron, a location identifier for the particular patron and sends a message based on the location identifier for the particular person.