CALL TRAFFIC BASED EXCEPTION GENERATING SYSTEM

CALL TRAFFIC BASED EXCEPTION GENERATING SYSTEM

A system (12) for generating an exception report for a particular problem (L og Y) based on call traffic. The system maintains a count of occurrences for th at problem, happening within a sliding window (200-I, -II) of call traffic volume. When the count exceeds a threshold value, the system generat...

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Bibliographische Detailangaben
Hauptverfasser: KAYALIOGLU, INANC, MCBRAYNE, JOHN ANDREW, SAUDER, STEVEN L, SHEIDAFAR, MAYAM M
Format: Patent
Sprache:eng ; fre
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:A system (12) for generating an exception report for a particular problem (L og Y) based on call traffic. The system maintains a count of occurrences for th at problem, happening within a sliding window (200-I, -II) of call traffic volume. When the count exceeds a threshold value, the system generates the exception report whereby appropriate action may be initiated to correct the problem.