CALL TRAFFIC BASED EXCEPTION GENERATING SYSTEM
A system (12) for generating an exception report for a particular problem (Log Y) based on call traffic. The system maintains a count of occurrences for that problem, happening within a sliding window (200-I, -II) of call traffic volume. When the count exceeds a threshold value, the system generates...
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Zusammenfassung: | A system (12) for generating an exception report for a particular problem (Log Y) based on call traffic. The system maintains a count of occurrences for that problem, happening within a sliding window (200-I, -II) of call traffic volume. When the count exceeds a threshold value, the system generates the exception report whereby appropriate action may be initiated to correct the problem. |
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