Home services delivery system with intelligent terminal emulator

Systems and methods provide communication between a user-friendly terminal, such as a "home terminal" shaped to resemble a conventional telephone, and a number of service provider computers such as financial institutions. The system's application software transforms simple user comman...

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Bibliographische Detailangaben
Hauptverfasser:	WILLIAM NAYLOR, CAROL A MEDINE, LESLIE C MOSS
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	Systems and methods provide communication between a user-friendly terminal, such as a "home terminal" shaped to resemble a conventional telephone, and a number of service provider computers such as financial institutions. The system's application software transforms simple user commands into commands understood by the service provider computers. The network host computer supplies messages to the terminal for generating prompts needed to solicit required information from the user, and communicates with the service computers according to their respective protocols. The invention provides a packet assembler and disassembler (PAD) element within the home terminal itself, allowing fast response time for the customer at the home terminal while retaining the benefits of data error entry error correction and data transmission error correction.