Multi-tier analysis of a workspace platform for identifying expert resources

Multi-tier analysis of a workspace platform for identifying expert resources

A system, method and program product for identifying expert resources amongst users of a workspace platform. A method is provided that includes associating each user with a set of topics and providing a score for each association, wherein associations and scores are determined by analyzing self-repo...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: YE, Quanmin, AGARWAL, Anoop Kumar, BANGALORE KRISHNACHAR, Ashik, SALVI, Omkar Harishchandra, MANKHAND, Shubham
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A system, method and program product for identifying expert resources amongst users of a workspace platform. A method is provided that includes associating each user with a set of topics and providing a score for each association, wherein associations and scores are determined by analyzing self-reporting data, workspace activity and document analysis; receiving an inputted topic from a requesting user; and identifying an expert user based on a calculated score assessed to the expert user for the inputted topic.