PIG- Intelligent Chatbot System: Process (Sales Transaction) to use Information Gathered by an Intelligent Chatbot System

Our Invention "PIG- Intelligent Chatbot System" is a novel system and process to use information gathered by an advanced chatbot system including explanations why a potential customer is discontinuing a transaction. The invented technology and also the transaction in one example is a sales...

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Hauptverfasser: Chordiya, .(Dr.) S. B, Bhavani, D. Durga, Krishna Varma, N. Mohan, raj, .(dr.) Beg, Ranga Babu, Tummala, Sivaprasad, Ponduri, Rao, M Venkata, Rajulu G, Govinda, Murthy, T. Satyanarayana
Format: Patent
Sprache:eng
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Zusammenfassung:Our Invention "PIG- Intelligent Chatbot System" is a novel system and process to use information gathered by an advanced chatbot system including explanations why a potential customer is discontinuing a transaction. The invented technology and also the transaction in one example is a sales transaction this information is associated with the potential customer and using this information the invention enhances the message targeting by advertisers and remarketing system for the identified potential customer. The PIG- intelligent chatbot system is also including an advertisers and remarketing systems use the information from the chatbot system to automatically select messaging and advertisements. The PIG- intelligent chatbot system a method to a browser-based chat and messaging window ("chat window") made to look like an instant message window from a live person as an exit pop when a user exits a web site. For example: the invention launches a chat window during a session, such as after a settable period of time or after settable period of user inactivity or a combination of both. Many times a user will abruptly terminate a shopping cart registration or lead abandonment at a website. 1021GINI YB, 122 104 CLETWB124 106 F--B1126 FIG. 1: IS A DIAGRAM OF THE OVERALL SYSTEM FOR MANAGING DEPLOYMENT AND REPORTING BEHAVIOR OF CHATBOTS, ACCORDING TO THE INVENTION.