System and method for managing communications

A communication system includes: a processor; and a memory, the memory storing instructions that, when executed by the processor, cause the processor to: monitor a chat communication session; identify a piece of information exchanged during the chat communication session; compare the piece of inform...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Wanderski, Anuphinh P, Kenney, Cristin K
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:A communication system includes: a processor; and a memory, the memory storing instructions that, when executed by the processor, cause the processor to: monitor a chat communication session; identify a piece of information exchanged during the chat communication session; compare the piece of information with profile information of a first user participating in the chat communication session; transmit a signal to an electronic device operated by the first user to suggest assigning a tag to the piece of information; receive a request from the electronic device operated by the first user to view the piece of information associated with the tag; and transmit the piece of information to the electronic device for display thereby.