Method for determining at least one value of a parameter for customising a visual compensation device

The invention relates to a method for determining at least one value of a customisation parameter for a visual compensation device. According to the invention, the measurement method comprises the following steps: a) a user (1) equipped with an electronic terminal (2) captures at least one image or video sequence ; b) telecommunicating said at least one image to a remote-support centre (22); c) processing said at least one image in order to derive therefrom an instruction to correct or validate the captured image or video sequence; d) telecommunicating said correction or validation instruction from the remote-assistance centre (22) to the terminal (2) of the user (1); e) displaying or emitting an audio or video message using the terminal; f) repeating the preceding steps until a validated image or video sequence is obtained; g) determining a value of said at least one customisation parameter.