Perception and preferences of hiring managers

Purpose This study aims to explore the perception and preferences of hiring managers toward employing airline cabin crew for management positions in food and beverage outlets. Design/methodology/approach A phenomenological approach is adopted for this study purposefully selecting food and beverage hiring managers and airline cabin crews. Findings The study concludes that with customized and effective re-training, food and beverage hiring managers are willing to employ airline cabin crews to assume managerial positions. Originality/value This study outlines the practicalities of re-training individuals to improve personal and organizational performance.