Guest editorial: Modelling the business and societal decisions under the impact of COVID-19

[...]Section 4 concludes with applications, limitations and future research directions of each study. 2. First: The Balanced ScoreCard (BSC) is enhanced to classify service quality parameters and map them with performance of health-care sector under the impact of COVID-19. [...]The earlier study focuses on operational context and organizational financial performance, but it does not account health-care sector’s impact on economical outcome. [...]The remanufacturing feasibility assessment model has been proposed by Bhide and Akarte (2022), considering associated costs of various sanitizer bottle-manufacturing activities.