The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective

PurposeDespite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that...

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Veröffentlicht in:Journal of enterprise information management 2021-11, Vol.34 (6), p.1917-1938
Hauptverfasser: Herold, David M., Ćwiklicki, Marek, Pilch, Kamila, Mikl, Jasmin
Format: Artikel
Sprache:eng
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Zusammenfassung:PurposeDespite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that the emergence and adoption of digitalization is a socially constructed phenomenon.Design/methodology/approachThis paper shows how actor-level frameshifts contribute to an emergence of an overarching “digitalization logic” in the L&SC industry at the field level. Building on a longitudinal analysis of field actors' frames and logics, the authors track the development of digitalization over the last 60 years in the L&SC sector.FindingsThe authors classify specific time periods by key field-configuring events, describe the relevant frameshifts in each time period and present a process that explains how and why digitalization has emerged, been adopted and manifested itself in the L&SC industry.Originality/valueThe findings of the study provide insights about the evolution of a digitalization logic and thus advance the institutional view on digitalization in the L&SC industry.
ISSN:1741-0398
DOI:10.1108/JEIM-09-2020-0382