Dissent: An Important but Neglected Factor in Decision Making

Dissent: An Important but Neglected Factor in Decision Making

Unless the question of decision making is encouraged disasters can occur. Several examples of bad decisions which have been compounded by a lack of dissent are outlined - from President Reagan′s "Irangate" scandal to the Ford Pinto to Coca-Cola′s failed "New Coke". Eight recommen...

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Veröffentlicht in:Management decision 1991-08, Vol.29 (8), p.7
Hauptverfasser: Abbasi, Sami M, Hollman, Kenneth W
Format: Artikel
Sprache:eng
Schlagworte:
Constructive conflict
Decision making
Group dynamics
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Zusammenfassung:Unless the question of decision making is encouraged disasters can occur. Several examples of bad decisions which have been compounded by a lack of dissent are outlined - from President Reagan′s "Irangate" scandal to the Ford Pinto to Coca-Cola′s failed "New Coke". Eight recommendations are made for encouraging dissent in decision making.
ISSN:0025-1747
1758-6070
DOI:10.1108/EUM0000000000080