Antecedents to boundary-spanner perceived organizational support

Owing to their growing numbers and importance, both managers and researchers are increasingly concerned with the work experiences of boundary-spanning employees. Employee perceptions of organizational support (POS) may be particularly relevant to this crucial employee group. Thus reports a study of...

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Veröffentlicht in:Journal of managerial psychology 2002-03, Vol.17 (2), p.116-128
Hauptverfasser: Johlke, Mark C, Stamper, Christina L, Shoemaker, Mary E
Format: Artikel
Sprache:eng
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Zusammenfassung:Owing to their growing numbers and importance, both managers and researchers are increasingly concerned with the work experiences of boundary-spanning employees. Employee perceptions of organizational support (POS) may be particularly relevant to this crucial employee group. Thus reports a study of the relations between two individual-level and two organizational-level antecedents to boundary-spanner POS. The results indicate that employee gender, amount of formal organizational recognition received, and the quality of task-related training are associated with POS. However, type of employee pay plan is not. Concludes with a discussion of these findings and their implications for effectively managing boundary-spanning employee POS.
ISSN:0268-3946
1758-7778
DOI:10.1108/02683940210417049