Quality Assurance in Human Resource Management for Computer-integrated Manufacturing

Just as materials undergo acceptance sampling to improve quality, so should the human resources undergo acceptance sampling to improve the quality they contribute to a product. The importance of high quality human resources in computer-integrated manufacturing (CIM) production environments is particularly important because of the technology that is at risk to operator control. Suggests that the development of a quality assurance programme for screening human resources that work in CIM environments improves product quality and reduces technology risk. Outlines a quality assurance programme for human resources, along with an illustrative application of how acceptance sample methods can be used in the programme.