The impact of glass ceiling beliefs on women’s subjective career success in tourism and hospitality industry: the moderating role of social support

In Egypt, it is significant to help women in the tourism and hospitality industry to break the glass ceiling belief and crack more barriers to establish work-family life balance and achieve progress in their career success. women employees had to call for support especially social support from their family, parents, and husband and organizational support to create optimistic and positive glass ceiling beliefs. this study plays a crucial role in finding how is the impact of glass ceiling beliefs on women’s subjective career success. it also mainly focuses on the moderator role of social support and its effect on women’s career success. data were collected using questionnaires distributed to 449 female department managers and employees in Egypt's tourism and hospitality industry. partial least squares method, one of the structural equation models (SEM) methods, was used to test the study model. the current study produces novel contributions to the glass ceiling syndrome literature both theoretically and practically. it was found that firstly the four factors of glass ceiling beliefs (denial, resilience, resignation, and acceptance) have significant impacts on women’s subjective career success. secondly, the social support variable doesn't moderate the relation between subjective career success and glass ceiling beliefs factors except denial. findings will help produce practical implications for women employees in different tourism and hospitality sectors to choose an appropriate job according to their beliefs. for tourism and hotels organizations, we can consider this study as a tool to check women employees' glass ceiling beliefs by establishing social support mechanisms and strategies with a supportive work system and work environment. hence, human resource management functions such as promotion, training and hiring will be easier and clearer. في مصر من الضروري مساعدة النساء في مجال السياحة والضيافة لكسر اعتقاد السقف الزجاجي ومواجهة المزيد من الحواجز لتحقيق التوازن بين العمل والحياة الأسرية وتحقيق التقدم في نجاحهن الوظيفي وبناء عليه تبحث الموظفات عن الدعم وخاصة الدعم الاجتماعي من قبل الأسرة والآباء والزوج فضلا عن الدعم الوظيفي لخلق معتقدات متفائلة وإيجابية بشأن تلك السقوف الزجاجية التي تواجهها. تلعب هذه الدراسة دورا هاما في معرفة كيفية تأثير معتقدات السقف الزجاجي على النجاح الوظيفي الذاتي للمرأة كما أنها تركز بشكل أساسي على الدور الوسيط للدعم الاجتماعي وتأثيره على النجاح الوظيفي للمرأة. تم جمع البيانات باستخدام الاستبيانات الموزعة على 449 مديرة قسم وموظفة