The ACE (Automated Cable Expert) Experiment: Initial Evaluation of an Expert System for Preventive Maintenance

ACE (Automated Cable Expert) is a knowledge-based system designed to direct preventive maintenance activities in the local telephone network. ACE was developed at AT&T Bell Laboratories to demonstrate and evaluate the potential for using expert systems technology in cable maintenance. This paper...

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Bibliographische Detailangaben
Hauptverfasser:	Miller,F. D, Copp,D. H, Vesonder,G. T, Zielinski,J. E
Format:	Report
Sprache:	eng
Schlagworte:	Accuracy ACE(Automated Cable Expert) Cables Component Reports Expert systems Knowledge based systems Maintenance management Preventive maintenance Systems analysis Telephone equipment Telephone systems
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Beschreibung
Zusammenfassung:	ACE (Automated Cable Expert) is a knowledge-based system designed to direct preventive maintenance activities in the local telephone network. ACE was developed at AT&T Bell Laboratories to demonstrate and evaluate the potential for using expert systems technology in cable maintenance. This paper describes the role of ACE in the maintenance process and discusses the methods used to evaluate ACE's performance in the field. Some general issues for the evaluation of expert systems also will be considered. (Author) This article is from 'Artificial Intelligence in Maintenance: Proceedings of the Joint Services Workshop Held at Boulder, Colorado on 4-6 October 1983,' AD-A145 349. p421-428.