A Meta-Analysis of Factors Influencing the Development of Trust in Automation: Implications for Human-Robot Interaction

The purpose of this report is to review the current evidence relating to trust in human-automation interaction and to compare these findings with our prior research on the more specific area of trust in human-robot interaction (HRI) (Hancock et al., 2011). Since automation has been shown to be a key...

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Hauptverfasser: Schaefer, Kristin E, Billings, Deborah R, Szalma, James L, Adams, Jeffrey K, Sanders, Tracy L, Chen, Jessie Y, Hancock, Peter A
Format: Report
Sprache:eng
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Zusammenfassung:The purpose of this report is to review the current evidence relating to trust in human-automation interaction and to compare these findings with our prior research on the more specific area of trust in human-robot interaction (HRI) (Hancock et al., 2011). Since automation has been shown to be a key dimension of a robot (including unmanned systems), identifying the factors that can impact trust between humans and automation may significantly increase our understanding of trust and its applications to HRI. The original document contains color images.